Transfer Center

Download this Fall HCMC Symposium PDF.

PDF presentation from the 2025 Fall Symposium.

Description:

Hospitals and health systems are addressing the staffing challenge in new and innovative ways. From equipping a central capacity hub to getting the right people in the right place for top-of-license direct care, we will explore unique situations and solutions to address this ever-evolving challenge during these short presentations and panel discussion.

Presenters:

• Taira M. Jerome MS, BSN, RN, NE-BC, Director, Capacity Management and Patient Flow | Corewell Health East - Mission Control
• Casey Smith, MBA, BSN, RN, Texas Market Director of Nursing Operations | CommonSpirit Health
• Jessica Crum, DNP, MBA, BSN, RN, Senior Director | LCMC Health, Transfer Center
• Robin Wood, PhD, RN, CEN, Vice President of System Capacity Managment and Patient Flow | Penn Medicine
• Christina Norgan, MSN, RN, Director, Capacity Management & Patient Flow, | Corewell Health, West & South
• Facilitator: Roy Boland, Vice President, Performance Improvement | Kauffman Hall, a Vizient Company; HCMC Advisory Board Member
• Facilitator: Lanie Crow, Senior Manager | ECG Management Consultants; HCMC Advisory Board Member

Download the Spring 2025 HCMC Symposium PDF.

PDF presentation from the 2025 Spring Symposium.

Description:

Understanding the Hospital Command Center as a Competitive Advantage: Using Financial Dashboards to Drive Change
Presented by Dan Kavanaugh

Download the Spring 2025 HCMC Symposium PDF.

PDF presentation from the 2025 Spring Symposium.

Description:

Enterprise Care Logistics Center
Presented by Beth Piech & Karen Goldsmith

PDF presentation from the 2025 Fall Symposium.

Description:

Inova Health System shares their journey and next adventures of building their operations center, which has helped the system overcome common barriers to patient flow.

Presenters:

• Lisa McAllister, BSN, RN, CFRN, CEN, EMT-P, Director | Inova Transfer Center / TeleICU
• Michelle Vassallo, MHA, BSN, RN, NE-BC, Vice President of Operations | Inova Health
• Michael Homeyer, MD, System Medical Director of Patient Flow and Capacity | Inova Health
• Daniel Mehan, RN, Manager, Patient Flow and Capacity | Inova Health
• Vanora Estridge, EMT-P, Manager, Transfer Center | Inova Health
• Facilitator: Tim Dascenzo, MHA, Senior Manager, Hospitalist Service | Yale New Haven Hospital; HCMC Advisory Board Member