Capacity Planning

Download the Spring 2023 HCMC Symposium PDF by Lorelei Stellwag on emerging trends in case management and patient-centered care.

PDF presentation from the Spring 2023 HCMC Virtual Symposium by Lorelei G Stellwag, DNP, RN, NE-BC, Assistant Vice President, MedStar Health

Description:

Emerging trends in technology and patient-centered care are transforming case management, requiring adaptation to new health care models like telehealth and value-based payments. Case managers play a crucial role in improving patient outcomes and addressing health inequities through culturally competent care and continuous professional development.

Objectives: 

• Discuss emerging trends, process improvement, transformational change management, or action research that can improve patient outcomes in physical, social, and behavioral health across the life span and promote the furtherance of case management as a profession.
• Compare health care trends and their impact on the professional practice of case management.
• Describe the impact of value based payment models on care delivery and the role of the case manager.
• Identify strategies to meet the needs of multiple populations, especially those experiencing inequities.
• Describe how various forms of information, training, professional organizations, and member association participation influences the advancement of case management practice and the case management body of knowledge.

Download the Fall 2023 HCMC Symposium PDF by Angela Boateng on EMTALA laws, transfer agreements, and case studies.

PDF presentation from the Fall 2023 HCMC Virtual Symposium by Angela Boateng, JD, MHS, Assistant General Counsel, WellSpan Health

Description:

Laws and Regulations; Transfers in the Context of The Emergency Medical Treatment
and Active Labor Act (EMTALA); Transfer Agreements; Case Studies

Download the Fall 2023 HCMC Symposium PDF by Dr. Neel Kapadia on Duke's Transfer Back logistics, value, and implementation.

PDF presentation from the Fall 2023 HCMC Virtual Symposium by Neel Kapadia, MD, Asst. Medical Director, Emergency Medicine, & Medical Director of the Transfer Center, Duke University Health System

Description: 

• Logistics of Transfer Back: What is it, Why do it, What is our process, Escalation pathways
• Value Proposition: What is the value to the stakeholders, Successes, What is the opportunity?
• Implementation Headwinds: What are the barriers? Critical success factors, Transfer back agreements, Financial Implications
• Recommendations

Download the Fall 2024 HCMC Symposium PDF by Susan Grimwood on Sarasota Memorial's Discharge Lounge successes and FAQs.

PDF presentation from the Fall 2024 HCMC Virtual Symposium by Susan Grimwood, MSN, APRN-C, Executive Director, Logistics Capacity and Patient Throughput

Description:

Sarasota Memorial Health Care System’s Discharge/Departure Lounge successes, tracking and FAQs

• Open House Flyer and Meal Tray Card examples
• Process and Criteria for Departure Lounge
• Staffing Model example

Download the Fall 2024 HCMC Symposium PDF on OPIB by Dr. Pamela Taffera-Diehl, covering key concepts and benefits.

PDF presentation from the Fall 2024 HCMC Virtual Symposium by Pamela Taffera-Diehl, D.O., MBA, Hospitalist, Outer Banks Health

Discusses the concept of "Outpatient in a Bed" (OPIB), which refers to patients who do not meet the criteria for inpatient status but occupy a hospital bed.

Key learning objectives include:

• Understand the Concept of OPIB
• Identify Key Motivations for OPIB
• Recognize the Importance of Accurate Billing and Tracking
• Implement Effective OPIB Programs
• Evaluate the Benefits of Proper OPIB Management

Access this downloadable resource of the organization chart for Michigan Medicine Capacity Management Operations.

Organization Chart for Michigan Medicine Capacity Management Operations