If you are interested in learning more about health care capacity management as a career, this page defines who capacity management professionals are, what they do every day, the path to becoming a capacity management leader, and why you should choose this career.
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Frequently Asked Questions (FAQs)
Guides/Reports
Hospitals use CCCs to manage patient flow, improve safety, quality, finances. Survey shows positive ROI. Explore more.
Resources
Access this downloadable resource of a sample floor plan/layout for a large, centralized capacity management center.
Resources
Access this downloadable resource of a sample organizational chart for a centralized capacity management center.
Resources
Access this downloadable resource of the organization chart for Michigan Medicine Capacity Management Operations.
Presentation Resource
Download the Spring 2023 HCMC Symposium PDF by Lorelei Stellwag on emerging trends in case management and patient-centered care.
Presentation Resource
Download the Fall 2023 HCMC Symposium PDF by Angela Boateng on EMTALA laws, transfer agreements, and case studies.
Presentation Resource
Download the Fall 2023 HCMC Symposium PDF by Dr. Neel Kapadia on Duke's Transfer Back logistics, value, and implementation.
Presentation Resource
Download the Fall 2024 HCMC Symposium PDF by Susan Grimwood on Sarasota Memorial's Discharge Lounge successes and FAQs.
Presentation Resource
Download the Fall 2024 HCMC Symposium PDF on OPIB by Dr. Pamela Taffera-Diehl, covering key concepts and benefits.